Relentless Love Ministry ("we," "our," or "us") operates relentlessloveministry.com (the "Site"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our Site, you agree to the practices described in this policy.
Information you provide directly. When you submit a contact inquiry, subscribe to our newsletter, make a donation, purchase the E-Book, or register for a retreat, we collect the information you voluntarily provide. This may include your name, email address, phone number, and any message content you submit. For retreat registrations, we collect both partners' names and email addresses. We do not collect or store mailing addresses.
Automatically collected information. When you visit our Site, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used to maintain and improve the Site and is not linked to personally identifiable information.
Payment information. Donation and purchase transactions are processed through Stripe, a third-party payment processor. We do not store your full credit card number, CVV, or other sensitive payment details on our servers. Please review Stripe's privacy policy at stripe.com/privacy for details on how they handle your payment data.
We use the information we collect for the following purposes:
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
If you subscribe to our newsletter through the Site, we will send you periodic email communications about retreat dates, E-Book releases, devotional content, and ministry updates. You may unsubscribe at any time by visiting our unsubscribe page, by clicking the unsubscribe link in any email we send, or by contacting us directly at [email protected].
We will honor all unsubscribe requests promptly. Please allow up to 10 business days for your request to take effect.
We do not share your personal information with third parties except in the following limited circumstances:
Our Site uses session cookies to maintain your login state and provide a consistent experience. These cookies are essential for the Site to function and are not used for advertising or cross-site tracking. You may configure your browser to refuse cookies, but doing so may limit certain features of the Site.
We do not use third-party advertising cookies or behavioral tracking technologies.
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact inquiry records are retained for up to three years. Newsletter subscriber records are retained indefinitely unless you unsubscribe, at which point your record is marked inactive rather than deleted, to prevent accidental re-subscription. E-Book purchase records and retreat registration records are retained for a minimum of seven years to satisfy financial and tax reporting obligations. You may request deletion of your personal data at any time by contacting us at [email protected]; note that records subject to legal retention requirements cannot be deleted until the applicable retention period has elapsed.
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You also have the right to withdraw consent for communications at any time. To exercise any of these rights, please contact us at:
Relentless Love Ministry
We will respond to all legitimate requests within 30 days.
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected] and we will promptly delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.